Shopping should be easy, so we offer FREE delivery and make returns easy.
We offer two FREE delivery options to suit you:
Your order will be delivered to either your home or work address you provide on your order
If you know you cannot wait in for a delivery, you can have your order sent to a local collection point. All you need to do is add the local store collection point as your delivery address.
We hope you are happy with your purchase, however, if you would like to return an item, we ask that you do so within 14 days of its purchase.
To return an item:
- Fill out the reason for return on the returns form included with your order.
- Repackage it in the box it came in with all garment tags still attached and free of marks or scents
- Attach the returns address label to the front of the box
- Send the item back to us – please use a signed for delivery method so you can track your return
- Once we have received back your garment(s), we will then credit you via PayPal. Please allow 7 days for this to be processed.
We cannot offer refunds nor exchanges on items that have been bought under our made-to-measure service. Any amendments to your made-to-measure garment will need to be initiated within 5 days upon receipt, which we will be happy to perform.